Cisco Unified SIP Proxy Log SIP Tracing and Trace Collection

Here are the Steps to enable SIP tracing using CUSP CLI for troubleshooting

CUSP



username <userid> create
username <userid> password <password>
username <userid> group pfs-privusers




cusp




trace enable




trace level debug
component sip-wire-log

trace level debug


component routing

config


sip logging


end











To disable tracing
do the following:




 cusp

config


no sip logging


end


trace level default


component sip-wire-log

trace level default


component routing

trace disable

Here is a guide to collect traces using Windows command prompt

 (ideal for environments where installing FTP clients are not permitted)

C:\Users\username>ftp

ftp> open x.x.x.x(CUSP IP address)

220 Welcome to Cisco FTP service.

User (10.1.125.219:(none)): xxxx(user created above

331 Please specify the password.

Password: xxxxx(password for user created)

230 Login successful.

*** Use the ls command to browse through the CUSP directory and obtain the correct path to the location of the sipmessage... log files***

Use the command below to change to the correct directory of the sipmessage log file

ftp> cd (directory)

ftp> get xxxx (sipmessage log name)

Use this command to see to confirm your local workstatinon local directory where the logs downloaded will be stored

ftp> lcd

Local directory now C:\Users\username>

Browse to the directory above to view your files